Privacy Policy

Last Updated: December 4, 2023-2025

Welcome to ONLINE HUB ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Postal address
• Payment information (processed securely through Razorpay)
• Business/organization details
• Service requirements and preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process your bookings and payments
• To communicate with you about our services
• To send promotional materials and updates (with your consent)
• To improve our website and services
• To respond to your inquiries and support requests
• To comply with legal obligations
• To prevent fraud and ensure security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors like Razorpay).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information with your explicit consent.

4. Payment Security

All payment transactions are processed through Razorpay, a secure payment gateway. We do not store your complete credit/debit card details on our servers. Razorpay is PCI-DSS compliant and uses industry-standard encryption to protect your financial information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Portability: Request a copy of your data in a portable format

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies are necessary for the website to function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@onlinehub.co.in
• Phone: +91 8847097884
• Address: Online Hub, Sadar Bazar, Amritsar - 143001, Punjab, India