Terms and Conditions

Please read these terms carefully before using our services

1. Introduction

Welcome to Online Hub. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

2. Definitions

"Service" refers to any of the documentation, filing, or assistance services provided by Online Hub.

"Customer," "You," or "Your" refers to the individual or entity that purchases or uses our services.

"We," "Us," or "Our" refers to Online Hub.

3. Service Description

Online Hub provides documentation and filing services for various government and administrative processes, including but not limited to:

  • Income Tax Return (ITR) Filing
  • Children Education Allowance (CEA) Claims
  • Ex-servicemen Contributory Health Scheme (ECHS) Documentation
  • System for Pension Administration (SPARSH) Services

4. Customer Responsibilities

When using our services, you agree to:

  • Provide accurate, complete, and up-to-date information.
  • Submit all required documents in a timely manner.
  • Respond promptly to requests for additional information or clarification.
  • Pay all applicable fees as agreed upon ordering a service.
  • Comply with all applicable laws and regulations.

5. Fees and Payment

Our service fees are as displayed on our website or as communicated to you during the ordering process. All fees are in Indian Rupees (INR).

Payment methods accepted include cash on delivery, UPI, and net banking. Payment must be made in full before the service is delivered unless otherwise agreed upon.

6. Cancellation and Refunds

Cancellation requests must be submitted in writing to support@onlinehub.com. Refunds are subject to our Refund Policy, which can be found here.

7. Service Delivery

We will make reasonable efforts to deliver our services within the estimated timeframes. However, we cannot guarantee specific completion dates as many processes depend on third-party government agencies.

8. Limitation of Liability

To the maximum extent permitted by law, Online Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability for any claims under these Terms shall not exceed the amount you paid to us for the service that is the subject of the claim.

9. Indemnification

You agree to indemnify and hold harmless Online Hub, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses, including legal fees, arising out of or in any way connected with your use of our services or violation of these Terms.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Online Hub and is protected by Indian and international copyright laws.

11. Privacy

Your privacy is important to us. Our Privacy Policy, available here, explains how we collect, use, and protect your personal information.

12. Amendments

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in India.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@onlinehub.com

Phone: +91 9876543210

Last updated: April 28, 2025